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As
a truly integrated BPO partner, BPSI brings to
the relationship the relevant domain knowledge,
quality rigor, qualified and skilled resources
and financial stability to manage and improve
your mission critical processes.
. Minimized Business Risks
BPSI's
domain expertise resulting from having successfully
managed more than 20 processes, rigorous
implementation of outsourcing methodologies and
failsafe implementation process ensures a perfect
fit with client processes and minimizes
the potential risks in the outsourcing effort.
. Flexible Relationship
Options
Depending on business requirements
of the client, the outsourcing relationship
can range from a JV or BOT model to the normal
client-vendor relationships. BPSI
also offers flexible pricing options depending
on the clients' need and the process
to be outsourced. - per FTE, per hour, per transaction
etc.
. End-to-End service offerings
BPSI is one of the few global
non-captive BPO providers with scale in both back-office
and contact center operations. BPSI seeks to develop
long term partnerships with its clients,
evolving from moderately complex discrete processes
to higher value services, on the strengths of
its process reengineering and improvement
initiatives.
. Access to capital and
funding
Ownership by strong financial
partners and healthy reserves ensure adequate
capital for ramping up infrastructure in line
with client needs. BPSI is positioned
to fund its entire growth over the next several
years and provide innovative operational
structures for its clients without having any
need for external sources of capital.
. Uninterrupted Operations
BPSI's Business Continuity Management
Plan entails long term planning to de-risk
critical applications from vagaries of the future.
Business Continuity strategy at BPSI
goes beyond disaster recovery planning, to include
actions to be taken, resources required,
and procedures to be followed to ensure the
continued availability of essential services,
programs and operations in the event
of interruptions.
. State of the Art Facilities
& Infrastructure
State of the art facilities have
been built with a view to providing a superior
working environment in terms of ambience,
recreational facilities, climate control,
cleanliness, quality of furniture and fixtures
etc. This is a key piece of BPSI's
strategy for attracting and retaining the best
talent and ensuring smooth operations.
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